{"id":4540,"date":"2025-04-15T08:47:00","date_gmt":"2025-04-15T08:47:00","guid":{"rendered":"https:\/\/scwzbcw.cluster100.hosting.ovh.net\/services\/customer-experience-analysis-and-research-group-aei\/"},"modified":"2025-05-26T14:58:01","modified_gmt":"2025-05-26T14:58:01","slug":"customer-experience-analysis-and-research-group-aei","status":"publish","type":"page","link":"https:\/\/test.analisiseinvestigacion.com\/en\/services\/customer-experience-analysis-and-research-group-aei\/","title":{"rendered":"Customer Experience – Analisis e Investigacion Group (AEI)"},"content":{"rendered":"\t\t
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Customer Experience (CX)\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Research and Optimization<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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At Analisis e Investigacion, we help brands to deepen their<\/span>customer experience (CX)<\/b> from a holistic perspective, combining research techniques, technology and advanced analytics to understand and improve every customer interaction.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tIdentify the key factors that shape the customer experience.\n\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\tUnderstand the emotions, perceptions and expectations that make a difference.\n\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\tBuild experience maps (Customer Journey Map) supported by virtual ethnographic research platforms.\n\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\tApply neuromarketing techniques to measure real emotional reactions at different touch points.\n\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\tUse multivariate analysis and econometric models to detect levers of change.\n\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\tImplement automatic tracking systems with advanced linguistic analysis.\n\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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CX's own research model\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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All this to strategically move towards a more satisfying, consistent and memorable customer experience.<\/span><\/p>

In a context where loyalty is increasingly dependent on how customers feel about themselves, researching the <\/span>CX<\/b> is not an option, it’s a priority. We help you turn every touch point into a real connection opportunity. <\/span><\/p>

We specialize in designing customized mystery shopping operations, combining observation, qualitative analysis and strategic KPI measurement. This methodology allows us to:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMore information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Customer Experience (CX) Research and Optimization At Analisis e Investigacion, we help brands to deepen theircustomer experience (CX) from a holistic perspective, combining research techniques, technology and advanced analytics to understand and improve every customer interaction. Identify the key factors that shape the customer experience. Understand the emotions, perceptions and expectations that make a difference. […]<\/p>\n","protected":false},"author":1,"featured_media":4365,"parent":4501,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4540","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nCustomer Experience - Analisis e Investigacion Group (AEI) - Analisis e Investigacion Group - STAGING<\/title>\n<meta name=\"description\" content=\"At Analisis e Investigacion Group, we help brands to deepen their customer experience (CX).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/test.analisiseinvestigacion.com\/en\/services\/customer-experience-analysis-and-research-group-aei\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience - 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